•   Responsible for high-level strategic management and process improvements across various IT teams (Product, Dev, Testing, Infrastructure, Hosting and Service Desk)

•   Supporting, empowering and leading teams to achieve timely delivery of high quality releases

•   Overall ownership of the end-to-end SDLC

•   Line management duties for managers / leads in the cross functional teams

•   Key stakeholder for all client deliverables

•   Building IT teams from the ground up

•   Creating and maintaining the overall IT Strategy

•   Building Test Teams from the ground up

•   Building & maintaining Overall Test Strategies in both traditional waterfall and Agile based environments

•   Supported a Test Automation team with the ramp up of a new Test Automation Framework

•   Collaboration with remote Product, Project and Development teams to build our initial core test assets

•   Interviewing, training and mentoring new candidates

•   Created detailed test reports outlining relevant QA metrics to senior management

•   Overall Project Manager for all internal implementation projects. Involving bringing in Agile best practices across the teams.

•   Prince2 certified

•   Experience managing projects both traditionally (i..e via MS Project) and also within Agile teams (using tools such as JIRA Portfolio)

•   Experience as both Scrum Master and Product Owner within Agile based teams

•      Direct communication with clients & partners on various issues / improvements

•      Performed detailed fraud checks on different Casino games & players for our clients

•      Managed / Prioritized Support Ticket queue

•      Mentored / Trained new hires

•      Investigated / fixed technical issues on Game / SDK application servers

•      Created detailed Incident Reports for client's following outages & service degradations

•      Performed On-Call duties providing Emergency Support on managed servers in our Infrastructure