New • Custom Dashboards

Personal dashboards for your practice

Built for niche practices. Practical IT experience turned into clear monthly insights — new clients, missed appointments, re‑bookings and admin time — with concrete next steps you can act on.

What you’ll get

Monthly summary

Clear highlights and a phase score (Start → Build → Grow).

KPI tracker

Visitors → bookings → returns, no‑shows, and admin time cost.

Peer benchmark

Compare with nearby practices on booking, reminders, intake, and reviews.

Recommended fixes

2–3 quick wins that lower no‑shows and increase second visits.

Generate dashboard See example dashboard See ROI case studies

NEW Digital Flow Scorecard for Wellness Practices

For yoga studios, energy healers, therapists and wellness solopreneurs: a light, practical flow to turn visitors into bookings — starting with a free Digital Flow Scorecard and ROI snapshot. Still offering the IT Self‑Assessment for any business that wants a quick health check.

Digital Flow Scorecard + ROI snapshot

We test your mobile booking path, confirmations & reminders, chat, speed and email flows. You’ll see the 2–3 fastest fixes and how they affect conversion.

  • Compare with local peers
  • Mobile‑first booking review
  • Clear next steps, not tech jargon
Start Digital Flow Scorecard See ROI case studies

Still offering: IT Self‑Assessment

A quick, vendor‑neutral check for any business. Get a simple view of your tools and gaps, then choose what (if anything) to improve.

Start IT Self‑Assessment About me
Sanjay Naidoo

About Me

Hello, I’m Sanjay Naidoo, originally from Canada and now based in the Netherlands. I’m a QA and delivery leader with 24+ years in IT across e-commerce, fintech, iGaming, and automotive, working with teams across North America and Europe.

I help organizations improve release confidence by raising quality standards end-to-end: defining practical test strategy and governance, building and coaching high-performing QA teams (including vendors), and rolling out automation where it has the highest impact. I’m also experienced in SDLC ownership across delivery functions, using clear metrics and executive reporting to drive decisions and reduce risk.

My approach is pragmatic and measurable, grounded in industry frameworks such as Agile, ISTQB, ITIL, and PRINCE2, while staying focused on what actually improves outcomes in real teams and real timelines.

If you’d like to connect, feel free to reach out. I’m happy to discuss where quality or delivery friction is showing up, and what a realistic path forward could look like for your business.

Milestones IT Solutions is a freelancing business intended to tackle high level IT problems using a simple but effective approach all stakeholders will be able to follow.

Using my top down method starting with a Self-Assessment, mapping out the problems you face, building a customized strategy around that and supporting on realizing these improvements, your business will be given a means to constantly improve as we continue to rapidly progress through this digital age.

The Milestones IT Solutions Self Assessment

Is your IT department in fire fighting mode and you're struggling to get a hold of things?

Do you feel an overall disconnect with your IT team(s)?

Are you not satisfied with the output of your outsourced IT team(s)?

Do you feel your IT processes are out of date?

Is your company going through a “Digital Transformation” without a suitable plan in place?

Take my free IT Self Assessment today and let’s start finally tackling your IT problems!

The Milestones IT Solutions Self Assessment

Who can benefit from a Self Assessment?

 

  • We are in the midst of a Digital Disruption and many traditional non-IT companies are finding themselves suddenly thrown into the IT world in order to keep up with the current digital trends.

  • Many companies have IT processes established but they are now out of date and leading to similar issues as Group A whereby they do not have the overview they desire nor a suitable grasp on the quality of the software released to their own customers. While the symptoms may be similar, the strategy on ensuring these problems are fixed moving forward or prevented from happening in the first place can differ greatly.

  • The customer base here would be non-traditional IT companies that are not involved in the IT world really at all (outside of perhaps a website or social media accounts). Although you do not develop software, you can definitely benefit from processes used primarily in the IT world!

  • I use many digital tools in my day to day that has vastly improved my personal life and saved me a lot of time.

    Coaching, mentoring on digital tools and how to best use them to tackle your day to day errands and tasks

More on my Approach